Manager Healthcare

Move forward as Manager Healthcare at DSV in Schiphol

Be ultimately responsible for all commercial, operational and quality-related activities in the healthcare department in Rozenburg. You must ensure quality, develop the department's growth (commercial and financial) and inspire and motivate your team. All this with extensive knowledge/experience in the field of Healthcare and GDP/GMP. That is what you do!

You get it done

As Manager Healthcare, you are ultimately responsible for all activities, such as import, export and logistics activities for various international customers. In Rozenburg, you are also responsible for your own 7,500 m² GDP-certified pharma warehouse, from where storage and distribution take place. 

As Healthcare Manager, you are expected to dare to make decisions and be curious. Your strong personality is an example for your team, with whom you work closely. From Junior Freight Forwarders to experienced Key Account Managers. You take the lead regarding the positive customer experience where quality in terms of GDP/GMP is very high: you work on it.

How do you do this? By working very closely as Healthcare Manager with the key account contacts, airlines, carriers and agents. And of course your own team, which consists of 24 people, where you directly manage 4 Team Leads, 3 Key Account Managers and colleagues from the quality department.

You are active with personnel management (from absence to job applications), initiate promotional activities for the larger accounts and maintain close contacts and relationships with the carriers. In addition, you periodically visit global key accounts, suppliers and carriers. You prepare and lead periodic meetings with customers and suppliers. Your creativity and initiative are welcome to strongly commercially expand the activities. You report directly to the branch manager and provide him with the requested weekly and/or monthly kpi's. 

Your responsibility as healthcare manager is to take care of the international customers and transport their shipments. You will achieve this by: 

• be active problem solver and point of contact for your colleagues regarding escalations and issues; 
• be responsible with regard to compliance with key (work) processes and the maintenance, standardization, implementation and compliance of the (work) processes;
• being proactive in drawing up and implementing continuous improvement plans (for our customers);
• compiling performance reports (for internal and external use).

Your team stands out within DSV through enthusiasm, sociability and hard work. All colleagues get along very well. And help each other where necessary when things get hectic on the shop floor. As long as there is laughter.

We are DSV, we grow

DSV is a global provider of transport and logistics services. With offices in more than 80 countries and a growing network of partners, there is no place in the world we cannot reach via transport by air, sea, rail, courier or road or where we can offer storage in warehouses.

As Manager Healthcare, you are responsible for P&L. With your enthusiasm and energy, you set to work with your team. For DSV's customers. That is what you can do with us in Rozenburg,

says Danny de Bie, Branch Manager.

In the Netherlands, we operate from over 25 branches, with more than 3,000 colleagues. Together we rise to the challenge of a rapidly changing environment. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference together. 

You bring

• hbo work and thinking level; 
• at least 10 years' work experience in a comparable/management position with knowledge/experience in healthcare and air cargo; 
• a good knowledge of Dutch and English to be able to speak or e-mail with customers;
• a positive and coaching personality, who wants to teach, enthuse and inspire others;
• commercial attitude, not avoiding changes but converting this into energy.

It all counts for this vacancy of manager healthcare in Rozenburg. Furthermore, it is of course important that you feel at home with us. That will certainly be possible if you like to keep going, have guts and want to grow with DSV. 

You get

Working at DSV means working at one of the top players in the logistics market. DSV is entrepreneurial and competitive, which is why we always want to grow as an organization. That is why we are looking for people who want to grow with us. Besides a challenging job in an international environment we also offer: 

• 28 holidays per year and 8% holiday pay paid in May; 
• 5% gratuity paid in November;
• car, mobile phone and laptop provided by DSV;
• favourable pension scheme, part of which is non-contributory and an own contribution of 5%; 
• access to knowledge and training via our DSV Academy and external (logistics) study opportunities.

Move forward

Send your resume with motivation or leave your details and we will contact you. Any questions about this vacancy? Our corporate recruiter Jeroen de Wit will answer all your questions via +31 (0)6 8229 7557 or jeroen.dewit@nl.dsv.com.

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