Customer Service Representative

Move forward as Customer Service Representative at DSV in ‘s-Heerenberg.

Would you like to work in an environment with well-known brands in the Dutch and European markets? Your customer focus will come into its own within our international working environment. 

You get it done

Ensuring maximum customer satisfaction for Europe's biggest Retail brands: you'll be working on it. 

How do you do this? You are responsible for all administrative and planning activities for our retail customers, making you an important link between our warehouse and our customer. Taking care of writing down all information about an order in our system, monitoring the progress of this order, taking care of the planning for our logistics department and informing our customer are some of the tasks in this position. You will achieve this by: 

• proactively communicating with our customers and colleagues, keeping an overview; 
• preparing and planning the outgoing orders for our customer; 
• noticing discrepancies in the orders.

Your team stands out within DSV for the sociability and approachability with which we interact. It is a close-knit team that helps each other where necessary! We certainly work hard, but laughter is definitely part of it! You are given the freedom and space to fulfil this role in the best possible way.

We are DSV, we grow

DSV is a global provider of transport and logistics services. With offices in more than 80 countries and a growing network of partners, there is no place in the world we cannot reach via transport by air, sea, rail, courier or road or where we can offer storage in warehouses.

We are a positive-minded team, where teamwork and quality are paramount in a relaxed working atmosphere,

says Steve Cornelissen, Supervisor Customer Service.

In the Netherlands, we operate from over 25 branches, with more than 3,000 colleagues. Together we rise to the challenge of a rapidly changing environment. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference together.

You bring

• affinity with logistics and transport; 
• good computer skills;
• command of the Dutch and English languages. 

It all counts for this vacancy of customer service representative in ‘s-Heerenberg. Furthermore, it is of course important that you feel at home with us. That will certainly be possible if you like to keep going, have guts and want to grow with DSV. 

You get

Working at DSV means working at one of the top players in the logistics market. DSV is entrepreneurial and competitive, which is why we always want to grow as an organization. That is why we are looking for people who want to grow with us. Besides a challenging job in an international environment we also offer: 

• a salary between €2,300 and €3,300, tailored to the knowledge and experience you bring; 
• 28 vacation days per year and 8% vacation pay;
• access to knowledge and training through our DSV Academy and external training courses. This allows you to grow and influence your career path; 
• and, of course, a really fun team that you will be working with!

Move forward

Send your resume with motivation or leave your details and we will contact you. Any questions about this vacancy? Our corporate recruiter Manouk Lips will answer all your questions via +31 (0)6 5188 5961 or manouk.lips@dsv.com.

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